Hotel Policies

These are general hotel policies for Pavilions Hotel. As they may vary per room type, please also check the room description.

Children & extra beds

  • FREE – All children under 4 years stay free of charge when using existing bedding
  • FREE – All children under 2 years stay free of charge for cots
  • All older children or adults are charged NZD $25 per night per person for extra beds
  • Maximum capacity of extra beds/baby cots in a room is 1
  • Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel
  • Supplements will not be calculated automatically in the total costs and have to be paid separately in the Hotel

Check In / Check Out

Check- in………. from 2:00pm
Check- out………. until 10:00am

Accepted credit cards

Visa, Euro/Mastercard, American Express, Diners Club, Eftpos. The Hotel reserves the right to pre-authorise credit cards prior to arrival. We charge 1.5% surcharge on all credit cards.

Cancellation / prepayment

Policies vary by room type. Please check the conditions of your required room type.

See our Terms & Conditions

No Pets

As much as we love animals, for the comfort and consideration of our guests pets are NOT allowed.

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